Privacy Policy
Privacy Policy
Effective Date: 2024/12/21
Thank you for visiting Cloudy Chloe. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you use our website to browse, purchase crochet products, or engage with our services.
1. Information We Collect
When you use our website, we may collect the following types of information:
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Personal Information:
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Name, email address, shipping and billing address, phone number.
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Payment information (such as credit card details or payment platform information).
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Account login credentials (if you register an account).
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Third-party login information (if you sign in using Google or Facebook).
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Browsing Information:
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IP address, browser type, and operating system.
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Cookies and usage data to enhance your browsing experience.
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Order Information:
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Purchase history, product preferences, and communication regarding orders.
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2. How We Use Your Information
We collect your information to provide a seamless shopping experience and improve our services. Specifically, we use your information to:
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Process and fulfill orders, including payment, shipping, and returns.
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Create and manage your account.
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Allow you to log in using third-party accounts (such as Google and Facebook).
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Communicate with you about your orders, promotions, and website updates.
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Improve our website functionality and product offerings.
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Ensure the security of our website and protect against fraud.
3. Sharing Your Information
We do not sell your personal information. However, we may share your information with third parties in the following circumstances:
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Service Providers: We may share your data with third-party services that help us with payment processing, shipping, and website hosting.
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Legal Obligations: If required by law or to protect our legal rights, we may disclose your information to authorities.
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Business Transfers: In the event of a merger, sale, or acquisition, your information may be transferred to the new business entity.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience by remembering your preferences and tracking website usage. You can manage or disable cookies through your browser settings, but this may affect site functionality.
5. Data Security
We implement security measures to protect your personal information from unauthorized access, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
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Access and Correction: You can access and update your personal information through your account settings.
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Account Deletion: If you wish to delete your account or personal data, contact us at cloudy.chloe.co@gmail.com
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Marketing Communications: You can opt out of receiving promotional emails by following the unsubscribe link in our emails.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. Please review their policies before providing personal information.
8. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
cloudy.chloe.co@gmail.com
Thank you for trusting Cloudy Chloe with your information.